What to include
Tell us the page address, or your name, phone number and roughly when you sent your enquiry. This helps us find the problem quickly. Explain the problem, and say what outcome you want. Please do not send unrelated sensitive personal information, because we do not need it.
Use the contact page to reach the website operator. It explains the current route in full.
Editorial corrections
We check each factual correction against the best available source. Safety corrections come first, since a wrong safety statement can cause harm. However, we do not change an accurate statement just because someone finds it inconvenient.
When we correct a page, we update it in place and change its review date. Our editorial policy explains how we choose and rank sources.
Enquiry data
You can ask us to correct or delete an enquiry you sent. Give your name, phone number and roughly when you sent it, so we find the right record quickly. Our privacy notice explains what we store and why.
How we respond
We read every message and decide what to fix. Because we are a small operation, we cannot promise a set reply time. However, we treat safety errors and privacy requests first, and we tell you what we changed.
If you are unhappy with our reply, tell us why. We will look again and explain our decision in plain words. In addition, you can ask for a second person to review it where we have one available.
Complaints about the service
This site does not book or carry out treatment. The pest control company is an independent business. It sets its own prices and is responsible for its work. If a contractor you found elsewhere, or a firm we passed your enquiry to, treated you badly, contact that firm first and tell us too. You can also ask your local council or Trading Standards for advice. If you feel we misled you about what this site does, tell us and we will review it.