Information, not diagnosis
Our content is general information. It cannot confirm an infestation or diagnose a skin condition. Therefore, it cannot replace tailored advice from a doctor, your local council or a competent pest controller.
No treatment booking
When you send an enquiry, the operator records it. We pass your enquiry to a UK pest control company that covers your area, so it can contact you about an inspection or treatment. That does not create a contract with us for treatment, because we do not provide treatment. The pest control company is an independent business. It sets its own prices and is responsible for its work. Any treatment contract is between you and that company. We may receive a fee for passing on an enquiry. It never changes what our guides say. We do not promise a response time or availability.
Costs and outcomes
Any cost discussion is an explanation, not a quotation. Property size, access, the extent of the problem, the method and follow-up visits all change the price. Location matters too, since prices differ between areas. Our treatment cost guide explains these factors, but this website guarantees no treatment result.
Renting and legal questions
Our guides on renting and landlord responsibilities give general information. They are not legal advice. Rules differ in England, Scotland, Wales and Northern Ireland. So check the official source for your nation.
External links
We link to official and specialist sources for context, so you can read the full detail. However, their publishers control those pages and may change them without notice. We review our links, but we cannot promise that every outside page stays the same.
Changes to these terms
We may update these terms as the site grows. When we do, we will change the review date on the page. Please check back now and then, because the rules on how we handle enquiries may change.
Using the site fairly
Please use the site for its intended purpose. Do not send false or abusive enquiries, because they waste the operator's time. Although we try to keep the site available, we cannot promise it will never go offline.
Cookies, privacy and contact
Our privacy notice and cookie statement explain how we handle data. If you have a question about these terms, use the contact page.