Before you send an enquiry
First, look for real evidence. Our 10-minute bed check shows you how, and it helps you describe what you found. Bites alone do not prove bed bugs, so physical signs matter.
If you rent, you may also want to read landlord and tenant responsibilities. Your landlord may need to act, and your enquiry cannot replace telling them.
Therefore, a short, factual message works best. Say where you saw signs, when you first noticed them and whether you rent. However, do not worry about technical words, because plain descriptions are fine.
What happens next
A person at the website operator reviews your enquiry. We pass your enquiry to a UK pest control company that covers your area, so it can contact you about an inspection or treatment. We cannot promise a visit, a price or a response time.
Meanwhile, you can check whether your council helps. Our guide to council pest control for bed bugs explains how, and our local help pages link to council pages for major cities.
Keep your own records too. Note the dates you saw signs, and take clear photos. This evidence helps if you later speak to your landlord, your council or a pest controller.
Your details
We ask only for the details we need. Please do not add medical or payment information. Our privacy notice explains how we store your enquiry and how to ask us to delete it. If you change your mind, you can ask us to remove it.